This Privacy Policy describes how KHULYO-FZCO ("KHULYO", "we", "us") collects, uses and discloses your Personal Information when you visit ae.khulyo.com or make a purchase through our online store.

Data controller

KHULYO-FZCO Dubai Silicon Oasis, Dubai, United Arab Emirates Trade license no. 78364.

 Contact: support@khulyo.com

Collection of Personal Information

When you interact with our website, we collect information about your device, your engagement with the site, and the details required to process your purchases. If you contact us for customer support, we may collect additional information. We refer to any information that can identify an individual as "Personal Information."

Device Information — web browser version, IP address, time zone, cookie information, pages and products viewed, search terms, and interactions with our website. Collected automatically through cookies, log files, web beacons, tags and pixels, to load our website correctly and to analyses site usage. Shared with our processor, Shopify.

Order Information — name, billing address, shipping address, payment information, email address and phone number. Collected directly from you, to provide products and services, fulfill our contractual obligations, process payments, arrange shipping, issue invoices and order confirmations, communicate with you, screen orders for fraud, and provide information or advertising relevant to your preferences.

Customer Support Information — name, email address and phone number, collected directly from you to provide support.

Minors

We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request its deletion.

Sharing Personal Information

We share your Personal Information with service providers who help us deliver our services, including:

We may also disclose Personal Information to comply with applicable laws and regulations, to respond to lawful requests for information, or to protect our rights.

Behavioral Advertising

We use your Personal Information to provide targeted advertising and marketing communications. We use Google Analytics to understand how customers use our website (https://policies.google.com/privacy — opt out at https://tools.google.com/dlpage/gaoptout), and we share information about site usage, purchases and ad interactions with advertising partners, subject to your consent and local regulations.

You can opt out of targeted advertising through:

Your rights — United Arab Emirates

Under UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, you have the right to access your Personal Information, request its correction or erasure, restrict or object to its processing, request data portability, and withdraw consent. To exercise any of these rights, contact us at support@khulyo.com.

Your rights — European Economic Area (GDPR)

If you are an EEA resident, you have the right to access, port, correct, update or erase your Personal Information. Our lawful bases for processing are your consent, performance of our contract with you, compliance with our legal obligations, protection of vital interests, and our legitimate interests where these do not override your rights. Personal Information may be transferred outside the EEA for storage and processing; see Shopify's GDPR resources at https://help.shopify.com/en/manual/your-account/privacy/GDPR.

Your rights — California (CCPA)

If you are a California resident, you have the right to access, port, correct, update or erase your Personal Information. Contact us at support@khulyo.com to exercise these rights or to designate an authorized agent.

Retention

We retain your Personal Information for our records after you place an order, unless you request its erasure.

Automated decision-making

Our processor Shopify uses limited automated decision-making solely to prevent fraud, including temporary deny-listing of IP addresses and payment cards associated with repeated failed transactions. These measures are short-lived and do not have a legal or similarly significant effect on you.

Cookies

A cookie is a small file downloaded to your device when you visit our website. We use cookies necessary for the functioning of the store, and cookies for reporting and analytics. Most cookies we use are persistent and expire between 30 minutes and two years after being placed on your device. You can accept or reject cookies through your browser's controls, though blocking cookies may affect parts of our website. For more information see www.allaboutcookies.org.

Do Not Track

As there is no standard industry response to "Do Not Track" signals, we do not alter our data collection practices when such a signal is received.

Changes

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal or regulatory reasons.

Contact

For questions or complaints about our privacy practices, contact us at support@khulyo.com.

Last updated: 24.jul.2026